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REQUEST A QUOTE

The delivered total, in writing.

Tell us the build and the country it is going to, and we send back one written total: the handheld, the shipping, the expected dispatch and delivery window, and who is responsible for import charges.

Nothing is charged on this page, and no account is created. One form, one reply from a person.

So we can send the quote. We do not add you to a list.

The delivered total depends on this. The country list is the routes we can quote today; if yours is not in it, pick “Somewhere else” and we will tell you honestly whether we ship there.

Inside the United States this is already in the delivered price, so it is not needed for the total — it only helps us sanity-check the route.

Leave this if you have not decided. We will say which one suits your setup rather than push the dearest.

No payment is taken here and nothing is charged. Prefer email? Write to [email protected] — the same details are already filled in.

What happens after you send it

We read it and reply. You get an answer by email, usually within one business day. Write to us at [email protected] at any point. The reply names the exact unit, the storage medium, what software is on the card, and confirms there are no copyrighted game files in the box.

You get a total, not a range. If a figure cannot be confirmed at that moment — a courier surcharge, a remote postcode — the reply says which line is still open and when it will be settled, rather than quoting a number that later moves.

You decide. There is no follow-up sequence and no second email if you do not reply. Nothing is reserved and nothing is charged until you say yes in writing.

What the quote covers

The unit. The bare handheld in the board revision and finish you chose, with the add-ons listed. No games, no memory-card bundle.

The route. Shipping to your country, the dispatch and delivery estimates, and who is responsible for import charges — in the same message, so you are not comparing a price here against a fee that appears later.

Import charges. For the United States these are already inside the delivered price shown on the product page. For any other destination the quote says plainly who pays them, rather than leaving it to be discovered at the door.

Before you ask

If your question is about a board revision, a charging fault or a card that will not mount, the answer is probably already written down: which revision you have, the charging light, the format prompt. Those pages are longer than a reply but they are there at 3am.

For the rest: configure a bare R36S, the FAQ, or contact.