Straight answers
Questions & answers
No games included. We sell only the bare handheld: no memory-card bundle, preloaded game library or copyrighted ROM. You provide legally sourced game files yourself.
The supplier says the system is flashed before dispatch. The storage medium and exact boot setup must be stated in your written quote before payment. This listing does not include a game library or copyrighted ROMs.
No. We do not sell memory cards or game libraries.
No. The box contains the handheld and printed instructions, without a charging cable.
Use the left-side DC charging port with a 5V/2A charger or lower. Do not use a high-power fast charger. Check the DC marking on your unit before connecting a cable.
It is a module we fit to the board before dispatch, not something the board ships with. WiFi builds have a faint speaker hum. Do not disable USB or network settings: restoring WiFi afterward requires reflashing. The supplier describes the module's online functions as access to Chinese streaming services, LAN play and system updates. Other WiFi features depend on the system setup.
They show V30 and V21 sample boards with the revision silkscreen and date marking visible, so you can tell the two apart once the shell is open. The revision you order is stated in your written quote.
The price on the product page is delivered to the United States and includes tracked shipping and import duty. Hardware add-ons are not part of that figure: they cost extra, and a written quote prices them alongside the item, the delivery estimate and — for any other destination — who pays import charges, all before payment.
Yes. You can request a change-of-mind return within 7 calendar days after delivery. See the Returns page for postage and refund details.
Email [email protected] or join our Discord community. Support covers setup questions, not sourcing copyrighted game files.
Need a hand with your own setup? Read the first steps guide. For a specific build or an order, contact us.